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Terms & Conditions


At Pillai Center, we take online privacy and security concerns seriously. At the same time, we are continuously working to make your Pillai Center experience entertaining, pleasant, and satisfying. To accomplish these goals, it is essential to obtain some personal information when you use our site. This privacy policy will tell you how and when we collect information through our website and how this information will be used.

All personal credit information entered is protected through the use of a Secure Server technology. This ensures that personal information such as credit card information cannot be read, intercepted, or hacked as the information travels over the Internet. Therefore, we feel you can have complete confidence in the security of your transactions while making purchases at Pillai Center.

Privacy Protection Principles

Data controller ❨organization❩ means “the natural or legal person, public authority, agency or another body which, alone or jointly with others, determines the purposes and means of the processing of personal data.”

Data subject ❨individual❩ means an identifiable natural person “who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.”

Personal data means “any information relating to an identified or identifiable natural person ❨‘data subject’❩.” Regulations state that this also includes online identifiers such as IP addresses and cookies.

Data processor ❨service providers❩ means “a person, public authority, agency or another body which processes personal data on behalf of the controller.” An example is a Cloud provider that offers data storage.

Pillai Center complies with all six general principles when processing personal data. The personal data shall be:

  • Processed lawfully, fairly, and transparently
  • Collected only for specific legitimate purposes
  • Adequate, relevant, and limited to what is necessary
  • Stored only as long as is necessary
  • Updated with accurate information
  • Ensure appropriate security, integrity, and confidentiality
Additional Protection for Children

Consent from a child concerning online services is only valid if authorized by a parent. A child is someone below the age of 16; Within the Data Protection Bill, the UK Government is reducing the age to 13.

Part I. Information Collection and Security

Pillaicenter.com collects information for internal use within the Pillai Center business only. We will not sell, rent, or disclose any information related to you to any company outside of Pillai Center for such company’s own marketing or other commercial use, without obtaining your permission.

We collect personal information from you through our website only when you:

  • Register a new acccount
  • Add sub-users to your membership account
  • Purchase a service, product, program, course, or solution
  • Sign up for our newsletter
  • Access our online content ❨text, audio, and video❩
  • Request information or send an email using our online contact forms.

Pillai Center collects personal information on our website submitted by registered members ❨users❩ with consent. Such information may include:

  • First Name
  • Last Name
  • Gender
  • Birth Details ❨Date of Birth, Time of Birth, Place of Birth, City and Country of Birth, typically for Personal Astrology Reporting❩
  • Current Location ❨City and Country of Birth❩
  • Credit / Debit Card Information ❨in encryption Mode❩
  • Billing Address
  • Shipping Address
  • Phone Number and/or Skype ID ❨Skype ID needed in case of reading/consultation only❩
  • Email Address
  • Purchase Information ❨Products purchased, the amount spent, and order date❩

Other information may include; user-submitted news and events, uploaded photos, profiles, private messages, testimonials, and blog posts. The information is collected by the voluntary submission of such by registered members ❨users❩.

Your user ID and password ensure that you are the only one who can access the account. However, it remains your responsibility to ensure no unauthorized access to your account. It is also your responsibility to ensure that no minor can access your account.

We will use your email address to fulfill your requests for items such as general information, reports, and newsletters. We will use your gender, birth, and current location information to provide you with the astrological reports and services you request. We require credit card information to complete your order through globally accepted payment gateways.

Adding Users Under Your Membership

Pillai Center webpages employ the use of “cookies.” A cookie is a small text file that our web server places on a user’s computer hard drive as a unique identifier. Cookies enable Pillai Center to track usage patterns, deliver customized content and offer services, products, and solutions to our members ❨users❩.

Our cookies do not collect personally identifiable information.

Pillai Center does not divulge any personally identifiable information about registered members ❨users❩ or Pillai Center members to outside parties for any reason ❨with the exception of a request made for such information [which is legally warranted and presented in person] by an official law enforcement official or agency❩.

Part II. Information Usage

The information collected by Pillai Center is used for our website and web pages only. Registered members ❨users❩ may receive additional announcements from us about site news, events, service, product and program offerings, private messages, uploaded photos, blog posts, and website updates. Out of respect for the privacy of our registered members ❨users❩, we present the option to opt out of receiving these types of communications.

We do offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.

Because our website offers user-submitted posts and comments, please be advised that information posted in these venues becomes public knowledge with the submissionl of any information or images contained therein.

We reserve the right to update our website privacy policy, abiding by legal standards, without notice. We reserve the right to remove user-submitted information or images without user consent or notice meeting any legal purposes. We also reserve the right to add or remove site features without notice.

Part III. Access to Information

At Pillai Center, we are committed to creating high-quality services, and we are interested in building long-lasting relationships with our customers. Relationships are built on trust, so if you ever question what data has been collected or you may want to change your personal information you may do so by accessing your online account anytime if you have registered with us.

We empower individuals ❨our members❩ and give them control over their personal data.

This includes the ability to access your own personal data, require rectification of inaccurate data, object to direct marketing, and challenge automated decisions about them; it also confers significant additional new rights for individuals.

Right to be Forgotten

Individuals have a new right to require the data controller to erase all personal data held about them in certain circumstances, such as data that is no longer necessary for the purposes for which it was collected. There are a number of exemptions to this right, for example, concerning freedom of expression and compliance with legal obligations.

Right to Data Portability

This is a new concept under the GDPR and allows individuals to obtain and reuse their personal data for their own purposes across different services. The personal data must be made available in a structured, commonly used, and machine-readable format.

Registered users who wish to delete their information from our database are always welcome to notify us by email at office@pillaicenter.com our dedicated privacy help center, where are team is more than happy to assist you.

*If at any point you wish to no longer receive emails from Pillai Center, you can unsubscribe using the link at the bottom of every email.

We apply the principles of data protection by design and by default.

Part IV. Problem Resolution

Data Breach Notification

Appropriate protective measures – essentially encryption – are in place to eliminate danger to data subjects. It is mandatory for us to report any data breach to our supervisory authority and data subjects within 72 hours of awareness of the breach.

If problems arise from your use of this website, please feel free to email Pillai Center at office@pillaicenter.com

Privacy Policy Ver 2.1 Dated 16 Oct 2019

Cookies Policy

What is a Cookie and why do we use Cookies?

We use ‘cookies’ to collect select information about the users visiting the Pillai Center website. Cookies are small information files saved in your browser when you visit a site. These cookies help us improve the user experience throughout the website.

Cookies are used to provide you with a more personal and customized experience on our website. The information that is collected via cookies is used to make your website experience more personal and relevant to your needs.

How to manage your Cookies?

For more information about this, please check this link https://bit.ly/2i0QbSd

Confidentiality Disclaimer

Pillai Center guarantees complete confidentiality regarding details of members’ horoscopes and identities. Pillai Center will only use the information revealed in a member’s horoscope to communicate predictive results directly to that member.

Email Disclaimer

Pillai Center does not sell or transfer email information to any entity or persons. Upon becoming a member of Pillai Center by subscribing to our email list, Pillai Center will send you a subscription confirmation. By subscribing, you agree to receive email communication in the form of marketing campaigns, newsletters, and other messaging regarding programs, products, services, and special offers. You may unsubscribe from this free communication service at any time using the “Unsubscribe” link at the bottom of each email. Unsubscribe requests typically go into effect within 48 hours of the request.

Product Liability Disclaimer

While Pillai Center uses reasonable efforts to include accurate and up-to-date information, Pillai Center makes no guarantees or representations regarding the accuracy or significance of any aspect of the astrological horoscope and predictive advice imparted. Pillai Center cannot be held liable for any interpretation, action, or use that may be made as a result of the information given. In no event shall Pillai Center, its employees, agents, suppliers, or contractors be liable for damages of any kind, including, without limitation, any compensatory, incidental, direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss of income or profit, damage to property, claims of third parties, or any other kind of losses arising out of or in connection to the Pillai Center website.

The horoscope and predictive advice received by members should not be used as a substitution for the advice, programs, or treatment that would typically be obtained from a licensed professional, such as a lawyer, doctor, psychiatrist, or financial advisor. Pillai Center will not be held responsible for any claims regarding negative results following the undertaking of astrological remedies ❨gemstones, mantras, temple rituals, Homas, etc.❩ by members.

Pillai Center does not carry on or claim to carry on the treatment of any specific disease, disorder, or ailment, nor does Pillai Center promise to medically alleviate any particular physical condition or address any specific physical condition, or the lack thereof. By using this website, you acknowledge that you are not using the services of Pillai Center for the cure or redressal of any specific disease, disorder, ailment, or physical or mental condition.

Copyright Disclaimer

All images, text, graphics, audios and videos are the property of Pillai Center, including the look and feel of the Pillaicenter.com website. All of these are under copyright. None of the above may be resold, redistributed, or republished without prior written permission from Pillai Center.


All celebrity photo images on this site are believed to be public domain; they are gathered from multiple sources on the Internet, and there is no copyright on these pictures as far as we are concerned. If there is a picture on this site that has a copyright, the owner of the image may email us at office@pillaicenter.com, and we will remove the image from our site. None of the persons on this site have authorized their presence there. This site is not associated with them or their companies in any way. All trademarks belong to their respective owners.

Return & Cancellation Policy

Order Cancellation

How do I cancel an order?

Pillai Center believes in complete customer satisfaction and transparency in the order cancellation process. To satisfy our customers’ needs, Pillai Center keeps a very liberal “Return Policy” on purchases made from our website. In the unlikely event of a customer expressing dissatisfaction with the authenticity or quality of the products and services purchased from Pillai Center, we will initiate a refund for the full value of the purchase. However, please note that:

  • The purchased product should be returned to us within a week of delivery at the customer’s own expense
  • Any FREE GIFTS provided along with the original purchase of the product must be returned
  • Pillai Center will not reimburse the shipping charges
  • Refunds are always issued to the original payment method or account from which Pillai Center received payment for the refunded product

Online Cancellation Details

The customer cannot initiate online cancellation from their order log. The customer must contact the Customer Relationship Management team to request a cancellation or to inquire about any cancellation related questions/clarifications.

Please call us on our Skype Account ID at office@pillaicenter.com to speak to a customer support executive or email us at office@pillaicenter.com

How long will it take to process my cancellation request?

If the customer requests cancellation of item❨s❩, please allow for a minimum of 1-2 business days to process the request and 3-4 days to initiate the refund. An email will be sent notifying the customer of the status thereon, and the refund will be processed soon after we receive the canceled item❨s❩ in good shape. However, if the customer chooses to have the money reimbursed to their bank account, the process entails a period of 7-10 business days for the refund to be issued, after receiving the returned item❨s❩.

Can I cancel a part of the order?

No. A customer cannot cancel a part of the order.

Who should a customer contact to receive a refund to their bank account?

Please send an email to office@pillaicenter.com detailing your bank account information. We request that you send the beneficiary name, account number, bank branch, IFSC code and your mobile number to facilitate expedited action.

How do I return an item purchased at Pillai Center?

Pillai Center has created a simple refund policy keeping our customer’s best interests in mind. Please note that the customer must send the product back in its original condition without any damage, at his/her own cost through a courier service. Pillai Center will, under no circumstances, be liable for a refund if the product is found tampered with, damaged, or defective in any way upon return. *Products customized as per the customer’s requirements will not be exchanged or refunded under any circumstances.

Refund for Products

How will I get my money back if I have paid via COD?

Please call us on our Skype Account ID at office@pillaicenter.com to speak to a customer support executive or email us at office@pillaicenter.com. Once your request is registered and we have received the returned product, we shall transfer the money to your bank account via NEFT.

To initiate a bank transfer, customers must provide the following bank details to office@pillaicenter.com:

  • Beneficiary name
  • Account Number
  • Bank Name
  • Bank Branch
  • IFSC code
  • mobile number

*Products customized as per the customer’s requirements will not be exchanged or refunded under any circumstances.

How will I get my money back if I have paid via Debit Card?

Customers can call our helpline number to speak to a customer support executive or email us at office@pillaicenter.com with your bank account details. After receiving the product in its original state, we will refund the full purchase amount to your bank account.

*Products customized as per the customer’s requirements will not be exchanged or refunded under any circumstances.

How will I get my money if I have paid via Credit Card?

You can call our helpline number to speak to our customer support executive or email us at office@pillaicenter.com. Once your request is registered and we have received the refunded product in its original condition, we shall credit the full purchase amount to the same Credit Card used to purchase the product.

*Products customized as per the customer’s requirements will not be exchanged or refunded under any circumstances.

Refund Procedure for Homas/Poojas

All homas ❨Fire labs❩ and Poojas performed by Pillai Center on behalf of the customer are performed following Vedic procedures, conducted by priests who are expertly trained to perform the rituals. If any of our customer’s name/birth star has been missed by mistake while performing Group Homas/Poojas during the purchased event, that particular name/birth star can be accommodated in another Fire Lab/Pooja. In the unlikely event of a failure to accommodate, the customer can request a refund for the amount if he/she so wishes.

Rescheduling an Individual Homa

Please note that in the case of a rescheduling request for the individual Homa/Pooja, the customer must inform the Customer Relationship Management team requesting to reschedule at least 48 hours before the scheduled event, allowing time for the team to cease preparations and necessary arrangements can be made for rescheduling the Homa/Pooja.

Further updates on the date and time of the rescheduled ritual❨s❩ will be communicated through email to the customer.

Security Policy

Protecting your information is one of Pillai Center’s highest priorities. When you sign up for a membership or make purchases at Pillai Center, all personal credit information entered is protected through the use of a Secure Server technology. This ensures that personal information such as credit card information cannot be read, intercepted, or hacked as the information travels over the Internet.

Therefore, we feel you can have complete confidence in the security of your transactions while shopping with Pillai Center.

Shipment Policy

At Pillai Center, we strive to promptly ship products and prasad, ensuring the products ordered reach you on time. Below is Pillai Center’s shipping policy, which depends on Indian and U.S. government shipping policies.

Pillai Center’s Shipping Method

We offer our members domestic ❨within India❩ and international shipping options. We ensure the product or prasad reaches our members on time via standard or express shipping options for domestic and international shipping. However, shipping methods may be unavailable for specific countries and some products may not be available for delivery due to international shipping policy.

Pillai Center’s Shipping Process

Domestic shipping for products starts from Chennai, Tamil Nadu 7 business days from the order date, including the energization process. Once dispatched, the estimated delivery time is 7 business days.

For international shipping, the shipment process begins 7 business days from the order date, including the product’s energization. The estimated delivery time is between 3 to 4 weeks, based on the delivery destination.

Similarly, for special services, the domestic shipment of prasad/product starts from Chennai, Tamil Nadu, 7 business days after the entire set of rituals in the package has been completed. Processing time may be slightly longer depending on the retrieval of the Prasad from sacred Powerspots during large special events or promotional periods. We appreciate your patience and understanding.

The estimated shipping time depends on the shipping method selected and the delivery destination. Kindly note that from the date of shipping, the delivery of product / prasad takes 7 business days for domestic shipment ❨within India❩ and 3 to 4 weeks for international shipping.

These are approximate estimates, and actual delivery time may vary due to customs, delays or unforeseen circumstances.

Shipping Costs

Pillai Center calculates its shipping cost based on the product size ❨dimensions❩, product weight, and destination. The product shipping charges will be displayed at checkout before you place your order. When the product is part of a package, and our member is entitled to receive the Prasad for the services included in the package or for eligible Homas, we offer free shipping, which will be mentioned on our website.

Pillai Center offers international shipping, and we are not responsible for any delays or additional fees/duties/taxes incurred during the customs clearance process.

Order Tracking

You can log in to your Pillai Center account and click “My Orders.” Once your order is shipped, you will receive a tracking number to track your package location and estimated delivery details. The tracking information updated on the website depends on the information shared by the shipping carrier. Once you get your tracking number, please visit the official website of India Post and enter your tracking number to track your shipment.

In case of Program Orders, you can click on your name on the Pillai Center Website and select My Accounts. The order tracking details are listed under “Order Details”.

Lost or Damaged Shipments

If your product is lost or arrives damaged, please get in touch with our Customer Support team via email ❨office@pillaicenter.com❩ within 2 business days of the date of receipt. We will initiate an investigation and work with the shipping carrier to resolve the issue. We may require relevant documentation, such as photographs/product opening video or a damaged goods report to process your claim efficiently.

Customer Support

Please do not hesitate to get in touch with our customer support team if you have any questions or need assistance regarding your shipment. You can reach us by email at office@pillaicenter.com or our Skype Account ID at office@pillaicenter.com to speak to a customer support executive. We are available 6 days a week ❨Monday to Saturday❩ from 9:30 am to 6:30 pm IST to address your queries.

Policy Updates

Please note that this shipping policy is subject to change without prior notice. Any modifications or updates to Pillai Center’s shipping policy will be communicated to our members through our website or email.